Welcome to AAN Adjusters. We are committed to protecting the privacy and security of the personal information of our clients and website visitors. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and your rights regarding your personal information.
Purpose
We are committed to protecting the privacy and security of personal information across all our systems, including our website, internal databases, applications, cloud platforms, and any other services we provide. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and your rights regarding your personal information.
Scope
This Privacy Policy applies to all personal information collected, stored, processed, or shared through our website, internal systems, applications, cloud services, customer databases, and any other technology platforms we manage. It covers information collected from clients, employees, vendors, and other users interacting with our systems.
Information Collection
We collect personal information through various channels, including but not limited to our website, internal applications, customer portals, email communications, and other interactions with our systems.
1. Personal Information
We collect personal information you provide when using our services, including but not limited to:
- Name, email address, telephone number, and mailing address
- Account credentials (username, encrypted password)
- Any other data submitted to us through forms, applications, or direct communication
2. System Usage Data
We automatically collect certain data when users access our systems, such as:
- IP addresses, device types, and browser types
- Log-in history, session activity, and usage behavior within our applications
- Metadata related to interactions with our services
3. Use of Information
We use the collected information to:
- Provide and manage services across all our platforms, including customer accounts and internal systems
- Process requests, transactions, or system-generated workflows
- Enhance security and detect unauthorized access
- Communicate updates, service notifications, and important security alerts
- Improve our systems based on usage insights and analytics
4. Sharing of Information
We do not sell personal information. However, we may share information with:
- Service Providers – We may engage third-party service providers to support operations, such as: Cloud hosting and infrastructure providers; security and compliance monitoring services.
- Legal Compliance – We may disclose personal information when legally required, such as in response to: Government requests, court orders, subpoenas, or regulatory obligations or security incidents requiring investigation
5. Data Security Measures
We implement robust technical, administrative, and physical security controls to protect personal information across all systems:
- Encryption: All sensitive data is encrypted in transit and at rest
- Access Controls: Role-based access ensures only authorized personnel have access
- Audit Logging: Activities are monitored to detect unauthorized access or data breaches
6. International Transfers
Your information may be stored or processed in different jurisdictions where data protection laws may differ. We ensure that international data transfers comply with relevant privacy laws and security standards.
7. Your Rights
You have the right to:
- Access: Request details about the personal data we hold
- Update or Delete: Request modifications or deletion of your data
- Object to Processing: Limit how we process your data
- Request Data Portability: Obtain a copy of your data in a standard format
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies across our systems to enhance user experience. By using these systems you agree to the terms.
9. Policy Updates
We may periodically update this Privacy Policy. Any changes will be communicated through our website and/or system notifications.
10. Contact Us If you have any questions about this Privacy Policy, please contact us.